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Conference & Banquet Operations Manager – Palmeraie Rotana Resort – Marrakesh
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As a Conference & Banquet Operations Manager you are responsible for the smooth running of whole banquet operations and to support the Food & Beverage Management on the floor in the day to day operation. Your role is to strive for the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and will include key responsibilities such as:
•Assist in establihing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost
•Conduct regular training sessions with the assigned team in line with the departmental SOP’s
•Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
•Coordinate all menu proposals presentations and buffet set-ups with the Executive Chef
•Enforce control procedures for all outgoing and returning operating equipment
•Prepare duty schedules, ensuring efficient workforce at all time
•Ensure that grooming standards are followed by all employees on a daily basis
•Delegate all logistic supports e.g. contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport, etc.
Job Details
Posted Date: | 2024-03-18 |
Job Location: | Morocco – Marrakech |
Department: | Food & Beverage |
Preferred Candidate
Career Level: | Management |
Nationality: | Morocco |
Degree: | Higher diploma |
Chef de Partie – Cold Kitchen – Johari Rotana
We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Chef De Partie, you are responsible for assisting the Chef De Cuisine in the day to day operation, taking care of daily food preparation and duties assigned to you through the superiors to meet the standard and the quality set by the Outlet Chef.
- Maintain the highest possible hygiene and maintenance standards. Ensure the highest degree in applied hygiene and food safety as per the ADFCA, HACCP guidelines to ensure that the food served to the Guest is of highest quality and standard
- Instruct and lead subordinates through their daily requirements in food preparation to ensure that all ready to serve dishes are of appropriate portion and presented as per standards set by the Outlet Chef
- Work in close cooperation with all other key departments in the Hotel to ensure a smooth operation
- Control the food cost by practicing economy of inventory items to ensure sufficient supplies and minimize cost by avoiding wastage and spoilages
- Attend required meetings and daily briefings with your team members ensuring efficient communication, to run Kitchen section smoothly
- Guide and train the subordinates on a daily basis to ensure highly motivated and economical working environment
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Job Details
Posted Date: | 2024-03-18 |
Job Location: | Tanzania |
Department: | Kitchen |
Joining Date: | 2024-04-30 |
Preferred Candidate
Career Level: | Management |
Chef De Partie – Pastry – Johari Rotana
We are currently seeking for passionate and dynamic guest focused Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests, with the sewingtailoring skills.
As a Chef De Partie, you are responsible for assisting the Chef De Cuisine in the day to day operation, taking care of daily food preparation and duties assigned to you through the superiors to meet the standard and the quality set by the Outlet Chef.
- Maintain the highest possible hygiene and maintenance standards. Ensure the highest degree in applied hygiene and food safety as per the ADFCA, HACCP guidelines to ensure that the food served to the Guest is of highest quality and standard.
- Instruct and lead subordinates through their daily requirements in food preparation to ensure that already to serve dishes are of appropriate portion and presented as per standards set by the Outlet Chef
- Work in close cooperation with all other key departments in the Hotel to ensure a smooth operation.
- Control the food cost by practicing economy of inventory items to ensure sufficient supplies and minimize cost by avoiding wastage and spoilages.
- Attend required meetings and daily briefings with your team members ensuring efficient communication, to run Kitchen section smoothly.
- Guide and train the subordinates on a daily basis to ensure highly motivated and economical working environment.
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
- Comply with the hotel environmental, health and safety policies and procedures.
Job Details
Posted Date: | 2024-03-18 |
Job Location: | Tanzania |
Department: | Kitchen |
Joining Date: | 2024-04-30 |
Preferred Candidate
Career Level: | Management |
Nationality: | Tanzania |
Front Office – Guest Experience Coordinator – Johari Rotana
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Guest Experience Coordinator, you are responsible to facilitate the guests arrival and departure by streamlining the operation and communication within the Front Office and other departments, ensuring every guest stay will become a memorable experience.
General Duties and Responsibilities:
- Maintain effective communication with all related departments to ensure a smooth service delivery.
- Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise.
- Maintain good working relationship with all Front Office colleagues with particular emphasis on Guest Services and Front Desk
- Ensure that the guest receive the accommodation he / she is expecting.
- Coordinate with all Managers and Supervisors of Front Office to ensure that daily Front Office operations run smoothly.
- Coordinate with all other operational departments to ensure all requirements are communicated effectively and efficiently.
- Attend to all guest inquires, that are directed to them, in a professional and helpful manner.
- Ensure all arriving guests rooms are either assigned prior to arrival or are sufficiently available for the Front Desk to allocate upon arrival.
- Maintain an up to date knowledge of all groups in terms of arrival, stay and departure requirements and communicate this with the department.
- Ensure all guest billing is prepared prior to departure to avoid any delays or discrepancies.
- Ensure that rooms control, and room revenue controls are in place.
- Ensure all accounting auditing practices are in line with company practices and governmental requirements, check audits and registration cards before sending them to accounts.
- Assist the Guest Service team in the lobby when required.
- Know all the emergency procedures and general crisis situation management, including fire and emergency procedures, procedures of handling of Fire Panel, ensuring guest and colleagues safety is followed by all team members.
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
- Comply with the hotel environmental, health and safety policies and procedures.
Job Details
Posted Date: | 2024-03-18 |
Job Location: | Tanzania |
Department: | Front Office |
Joining Date: | 2024-05-15 |
Preferred Candidate
Career Level: | Management |
Nationality: | Tanzania |
Laundry Supervisor – Centro Shaheen
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities
Job Details
Posted Date: | 2024-03-18 |
Job Location: | Saudi Arabia – Jeddah |
Department: | Laundry |
Preferred Candidate
Front Desk Manager – Arabic Speaker – Park Rotana
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as:
• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods
• Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners
• Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts
• Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies
Job Details
Posted Date: | 2024-03-18 |
Job Location: | United Arab Emirates – Abu Dhabi |
Department: | Front Office |
Joining Date: | 2024-04-22 |
Preferred Candidate
Degree: | Bachelor’s degree |