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Emirates Group UAE Careers | Reservation / Sales Supervisor

United Arab Emirates

RESV/SALES SUPERVISOR - 1900004U

Posted Date: 10-Feb-2019
Closing Date: 24-Feb-2019
JOB PURPOSE
Lead a team of Reservation & ticketing staff by providing operational and supervisory support and specialised business expertise on a day to day basis including usage of relevant motivational, training, management and communication techniques in order to achieve the departments customer service and revenue targets. Location :  Dubai - Mirdif City Center
QUALIFICATIONS & EXPERIENCE
Commercial/Sales.Reservations/Ticketing : 5+ Years 12 Years schooling or equivalent : Supervisory experience 1+ years Knowledge/skills: Advanced fares and ticketing certificate from IATA or equivalent. Knowledge of dnata front Office system/Airline Reservation systems. Knowledge of world geography and major carrier networks to facilitate quick itinerary planning. Ability to tailor tour packages (FITs and Groups) to any part of the world. In depth knowledge of the local UAE travel market in general and Dubai in particular. Interpersonal ability, team management, telephone and customer service skills. Proficient in MS Office applications i.e. word and excel. Languages: English: Strong verbal and written English is a mandatory Other: Spoken Arabic is preferred.
SALARY & BENEFITS
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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